How to Troubleshoot QuickBooks Unable to Send Invoices

QuickBooks Unable to send invoices issue occurs if there is some setting issue related to set up of emails in QuickBooks. Some corrupt or damaged QuickBooks file or QuickBooks updates can also cause this error. This can create problems between you and your clients as your clients won’t receive the invoices so it needs to be resolved immediately.

If you are facing this issue then contact us at our (844)-932-1139 for expert assistance.

Key points to avoid QuickBooks unable to send invoices issue

There are some key points that you should take care of to avoid QuickBooks unable to send invoices issue. They have been mentioned below:

  1. Make sure that your clients are not getting the mail in the junk folder.
  2. Use QuickBooks with compatible software and hardware.
  3. Keep your QuickBooks and associated applications such as payrolls updated to the latest update.
  4. Run Virus and Malware scan for your system.

How to resolve the issue of QuickBooks unable to send invoices

We have listed out various methods for you to resolve the issue of QuickBooks unable to send invoices.

Method 1: Set up your email service again.

The steps to set up your email service again are provided below:

  1. Reach the ‘Edit’ menu and choose ‘Preferences’.
  2. Now click on the ‘Send Forms’ option.
  3. Select the email account you are using under the ‘My Preferences’ section and then click ‘Edit’ or ‘Add’.
  4. Enter your email information in the ‘Edit Email Info’ window.

Method 2: Repair QuickBooks with QuickBooks Refresher Tool

QuickBooks Refresher Tool can be used for minor QuickBooks repairs. The steps are as follows:

  1. Close all the QuickBooks windows.
  2. Download the QuickBooks Refresher Tool.
  3. Install it and then run it.
  4. After completion, restart your QuickBooks.

Check if your problem has been resolved. If not, then you should use the QuickBooks Install Diagnostic Tool to fix issues related to installation.

Method 3: QuickBooks Install Diagnostic Tool

  1. Download the QuickBooks Install Diagnostic Tool from Intuit’s website and install it.
  2. You should save the file to the local desktop when prompted.
  3. Close all the operating QuickBooks window and any other running program and then run the QuickBooks Install Diagnostic Tool.
  4. Restart your computer after running the tool and then check if it worked.

Need Further assistance?

Performing the clean install will fix company file issues if that is creating the error. You should be able to resolve the QuickBooks unable to send invoices issue by following the methods stated above. For expert help, call us at our (844)-932-1139.

Published by itsericawatson

Erica Watson is an QuickBooks expert who had been working with QuickBooks around 10 years, Now started own organization there we help QuickBooks user who face issue regards of their accounting software like QuickBooks, Sage, Quicken etc.

Leave a comment

Design a site like this with WordPress.com
Get started